Help / Support

How to order online

Online shopping with kaeferland-shop.de is time-saving and comfortable.

Data Protection
We have employed the most sophisticated methods to ensure that all of your vital information is absolutely secure while using our online catalog. We have tried to make the process of finding the correct parts for your car as simple as possible.

Navigation
Located on the left side of the screen is a "Quick Link" toolbar listing the different parts categories. Run your mouse over this bar to expand the menu and reveal selections for the subcategory. On most pages you will find drawings or photos of parts contained in this section.

Running your mouse over these images will change the mouse cursor to a pointing finger indicating that there is more information of the part shown. The picture are provided to give you a general representation of the actual part. Clicking on the picture or the short description will reveal more options including years covered and a picture or drawing of the part.

Ordering
You can browse the shop without entering personal data. Before ordering and payment you have to create a personal account in our system. When you have found the item you wish to purchase type in the quantity you like to order and click the "add to cart" or the shopping cart button to add that item to your shopping cart. You can change or delte your selection at any time. Display shopping cart and change quantities and click the buttom "update" or "remove". Only changing the selection is without success. On several product-detail-pages you will find a selection-function for example to choose different colors. After choosing the selection please click the reload-button (circle symbol) to refresh the selection.

Payment
To secure payments by credicard we offer payment through Saferpay (www.saferpay.com). The Saferpay Secure Server guarantees a safe payment via creditcard using SSL 128 bit encryption. This means that your personal and card details are fully encrypted, and remain secure across the Internet within and after the full ordering process. If you order from outside Germany, creditcard is the only accepted payment-method.

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